Terms and Conditions

1. Program Description

Stargen Diamonds ("Stargen Diamonds," "we," "our," or "us") operates an SMS messaging program to communicate with individuals regarding our memorial diamond services, including Memory Diamonds, Pet Diamonds, and Life Moments.Through this program, we send informational and promotional text messages such as introductions to our services, educational content about the diamond creation process, special offers, and invitations to schedule a complimentary consultation with our team.

2. Message Frequency

Message frequency varies. You may receive up to 5 messages per month, which may include information about Stargen Diamonds' memorial diamond services, educational content about the diamond creation process, special offers, and invitations to schedule a complimentary consultation.

3. Message and Data Rates

Message and data rates may apply. These charges are determined by your mobile carrier and data plan. Stargen Diamonds is not responsible for any charges imposed by your wireless provider. If you have questions about your text or data plan, please contact your wireless provider directly.

4. Supported Carriers

Our SMS program is supported by most major US wireless carriers. Carrier availability may vary. Carriers are not liable for any delayed or undelivered messages.

5. How to Get Help

If you need assistance with our SMS program, reply HELP to any message you receive from us. You may also contact us directly at:Email: lumi@stargendiamonds.com Website: www.stargendiamonds.com

6. How to Opt Out

You may cancel your SMS subscription at any time. To unsubscribe, reply STOP to any message you receive from us. After sending STOP, you will receive one final confirmation message acknowledging that you have been unsubscribed. Following that confirmation, you will receive no further SMS messages from Stargen Diamonds unless you choose to opt in again.To re-enroll, simply submit your phone number through our opt-in channel as you did originally.

7. Privacy and Data Use

Your personal information, including your mobile phone number, is collected and used solely to operate this SMS program and deliver the messages described in these Terms and Conditions. Your information is never sold, rented, or shared with third parties for marketing or advertising purposes. SMS opt-in data and consent records are not transferred to any third party under any circumstances.For complete details on how we collect, use, and protect your data, please review our full Privacy Policy at www.stargendiamonds.com/privacy-policy.

8. Changes to These Terms

Stargen Diamonds reserves the right to update or modify these Terms and Conditions at any time. Changes will be reflected by updating the "Last Updated" date above. Continued receipt of SMS messages after any modification constitutes your acceptance of the updated terms.

9. Contact Information

Email: lumi@stargendiamonds.com
Website: www.stargendiamonds.com
Instagram (USA): @stargendiamondsusa